Every item is custom made from scratch to each customers measurements, therefore returns for a refund are not offered. Nobody else can wear your garment as it was made just for you.
We do however offer free alterations, but you must contact us within 48 hours of receiving the item to eligible for a free fix or even exchange if there is anything seriously wrong with an item you got sent.
In certain cases we may pay for the alterations on your end if time is of the essence, we do however require photo proof and explanation within 48 hours of receiving an item.
Order cancellation is accepted within 48 hours.
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